Privacy Policy
Effective Date: 5 July 2026
Privacy Policy for Wealden Mushrooms
Wealden Mushrooms is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
This policy applies to the Wealden Mushrooms website (www.wealdenmushrooms.com) and any personal information you provide when contacting us, signing up for our newsletter, or interacting with our business.
1. Who We Are
Wealden Mushrooms Ltd is a company registered in England and Wales (Company No. 16258558) and operates the Wealden Mushrooms business.
We grow and sell gourmet mushrooms in the United Kingdom.
Our registered address is:
Wealden Mushrooms Ltd
2 Scots Pine Grove
Wadhurst
TN5 6FR
Email: wealdenmushrooms@protonmail.com
For the purposes of UK data protection law, Wealden Mushrooms Ltd is the data controller responsible for your personal information.
2. Information We Collect
Depending on how you interact with us, we may collect:
Information you provide
Your name
Email address
Messages you send through our contact form
Newsletter subscription details
Any information you choose to include in your enquiry
Information collected automatically
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Time spent on our website
General website usage information through cookies and Google Analytics
3. How We Collect Your Information
We collect information when you:
Complete our website contact form
Contact us by email
Subscribe to our newsletter
Visit and browse our website
Accept cookies through our cookie banner
Although purchases currently take place in person at farmers' markets, we may also collect information where necessary to respond to enquiries relating to our products.
4. How We Use Your Information
We use your information to:
Respond to enquiries
Provide information about our gourmet mushrooms
Send newsletters and updates where you have subscribed
Improve our website and customer experience
Monitor website performance using analytics
Meet our legal and regulatory obligations
Protect our business from fraud or misuse
5. Lawful Basis for Processing
Under the UK GDPR, we process personal information using the following lawful bases:
Consent
For newsletter subscriptions, optional cookies and any other activities where your permission is required.
Legitimate Interests
To respond to enquiries, improve our website, administer our business and prevent fraud.
Legal Obligation
Where we must process information to comply with applicable laws.
6. Payments
At present, purchases are made in person at farmers' markets.
Where customers choose to pay electronically, payments are processed securely by SumUp.
We do not store or have access to your full payment card details.
7. Cookies and Analytics
Our website uses cookies to help it function effectively and to understand how visitors use the site.
These may include:
Essential website cookies
Google Analytics cookies
Cookie preference settings
You can choose whether to accept optional cookies through our cookie banner.
You may also manage cookies through your web browser settings.
8. Marketing Communications
If you subscribe to our newsletter, we may send occasional emails about:
Seasonal mushroom availability
New products
Farmers' market appearances
Growing tips
News from Wealden Mushrooms
Marketing emails are sent using Squarespace Email Campaigns.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We will never sell your personal information to third parties for marketing purposes.
9. How Long We Keep Your Information
We only keep personal information for as long as necessary.
Typically:
Enquiries are retained only as long as reasonably necessary.
Newsletter subscription information is retained until you unsubscribe.
Website analytics data is retained according to Google Analytics retention settings.
Where financial records are created through sales, these may be retained for up to six years to comply with UK legal and accounting obligations.
Information that is no longer required will be securely deleted or anonymised.
10. Sharing Your Information
We only share personal information where necessary.
This may include:
Squarespace for website hosting and email communications
Google Analytics for website analytics
SumUp for payment processing
Professional advisers, such as accountants
Government authorities where required by law
We never sell your personal information.
11. International Transfers
Some of the service providers we use may process information outside the United Kingdom.
Where this occurs, appropriate safeguards are used to ensure your personal information remains protected in accordance with UK data protection law.
12. Data Security
We take appropriate technical and organisational measures to protect your information from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Although no online service can guarantee absolute security, we use reputable providers and follow recognised security practices.
13. Your Rights
Under the UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information in certain circumstances
Restrict or object to certain processing
Withdraw consent where processing relies upon consent
Request transfer of your personal information where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us by email.
14. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO).
Website: https://ico.org.uk/
Telephone: 0303 123 1113
15. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Wealden Mushrooms Ltd
Email: wealdenmushrooms@protonmail.com
Address:
2 Scots Pine Grove
Wadhurst
TN5 6FR
Website:
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, the services we use or legal requirements.
The latest version will always be available on our website together with the effective date shown at the top of this policy.